OUR PRIVACY AND POLICY

Thanks for using Healthy Living App. Our App is committed to protect your personal information. We do not use any of your information other than its intended use of our App. Your personal identification data such as your name, personal address, contact number, mailing address etc. shall be collected for you to have access to our App. The data thus gathered shall be used solely for the purposes for having access to the service delivery gateway.

We are fully governed by the prevalent Act of Nepal, Privacy Act 2018, which provides the guidelines on how to collect, use, store, secure, use and dispose off personal information of the clients.

What Information We Collect and How We Use It Personally Identifiable Information

This refers to information that lets us know who you are or things specifically about you.

Customers can upload their picture/s in either jpeg/jpg/png/gif or any other format along with their Personal Identifiable Information form in either document/pdf format.

You can not run our app without User and Password that you received at the time of joining. If you want to register with us as a distributor or place an order, you may voluntarily provide your Personally Identifiable Information (name, address, email address or telephone number) to be shared with a registered Healthy Living distributor for the purpose of assisting you with registration and order placement. We might also maintain a record of your contact information to help us provide better services in case you contact us again.

Information Collected

We may collect certain Personal Information from user for provide services. ‘Personal Information' is data that can be used to identify a person ("Personal Information") including:

- Your full name, address, email address, telephone number, date of birth and any proof of Your identity and/or address that We may request.

- Surveys that You complete through the Site or based on Our request.

- Information collected through "Cookies".

- Other details as set out below.

- Your visits to Our Site.

- Photos / media / files – read the content of USB storage and modify and delete content from your USB storage

- Storage - read the content of USB storage and modify and delete content from your USB storage;

- Contact Directory;

- Camera – take pictures and videos.

- Device ID & Location – read phone status and identity.

- View network connections.

- Full network access.

- Location data - approximate as well as precise location

- Web logs and other communication data, whether this is required for Our own purposes or otherwise and the resources that You access whilst visiting Our Site

- In addition to the Personal Information, certain information may be collected from You at the time You visit the Site (“Usage Information”). This data may include:

- IP address of Your server from where the Site is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome, Safari etc.), the operating system of Your system and the Site You last visited before visiting to Our Site, referring source which may have sent You to the Site.

- The duration of Your stay on Our Site is also stored in the session along with the date and time of Your access.

- The transactions that You either conduct with Us or with any third party through Our Site. And

- Other information associated with the interaction of Your Site.

Surveys and Promotions

You may voluntarily provide Personally Identifiable Information to participate in occasional surveys, user polls or to answer questionnaires. This information is used by us to better our products and services. We may also use this information to provide you marketing and promotional material. If you do not wish to receive any such material, you can adjust the setting for the same through a link provided in the email communication or send us an email at info@healthylivingnepal.com.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. It is your sole responsibility to safeguard the password created for your online account. In case you suspect that your password has been compromised, contact Healthy Living Nepal Pvt Ltd as soon as possible. Since your Distributor ID and account password are specific to you, you take full responsibility for any and all activity conducted on our app with your ID and password.

How we use cookies

A cookie is a small file which asks permission to be placed on your device Storage. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow app applications to respond to you as an individual. The app application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about App traffic and improve our App in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better App by enabling us to monitor which pages you find useful and which you do not. They also help online retailers to keep track of a user’s electronic shopping cart before completing a purchase. A cookie in no way gives us access to your device or any information about you, other than the data you choose to share with us. We have to use cookie-based authentication to identify you as a registered distributor or send cookies to device to support personalized features on our app like your country and language codes as well as shopping and browsing functions. You can choose to accept or decline cookies. Most app automatically accept cookies, but you can usually modify your app setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Service.

Links to other sites

Our site may contain links to other sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the site in question.

Children’s Privacy Protection

Our App neither targets nor is intended for children below the age of 18. Personally Identifiable Information will not be collected from children on purpose and if we discover such data on our site, the same will be deleted.

Changes To This Statement

Please check frequently for any updates or changes in this privacy policy before using our App or submitting any Personally Identifiable Information at our site. By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use. Controlling your Personally Identifiable Information We try our best to ensure that the Personally Identifiable Information we collect on our site is current, accurate and complete. You may choose to restrict the collection or use of your Personally Identifiable Information in the following ways:

Contact us & Support

If You have any concern, question, grievance or complaints in relation to the Site or its content, or this Privacy Policy, You can contact Us through the “Contact-us” section on the Site.